Deliver consistent customer service across all channels with faster response times. Use SLAs to prioritize customer emails.
Get rid of all mundane and repetitive tasks with our Rules feature. Set up simple automations to automate basic help desk functions and focus on what’s important.
Both apps allow you to handle any kind of request – emails, calls, live chats, and social mass-media requests. The apps are free for every LiveAgent user, so you can download them anytime.
Our software speaks your language. Select the language you want and adapt LiveAgent to your preference. LiveAgent currently supports 43 languages, and we constantly work on adding new languages on a regular basis.
E gratuito e sfornito di appuntamento Non pagherai mai il intervista nato da Cronoshare e potrai ottenere fine a 4 preventivi gratuiti e privo di debito.
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The ticket often includes information like the channel the interaction comes from, a message from the customer, SLA, customer information, and others, depending on the service desk software you are using and how you configure it.
Although determining the best all-encompassing customer service software for each business is a bit tricky, the one you can rely on the most is LiveAgent help desk software.
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Supporto Durante purchessia esigenza, Per un'unica punto. Accedi Attraverso ricevere assistenza su altezza e consultare le Service Request esistenti, i software e i dispositivi registrati. Accedi
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Knowledge caposaldo – Voto negativo efficient contact center exists without a knowledge cardine. This feature allows your customers to resolve their problems 24/7 without the need to have an agent present.
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